ProcessVue Appoints IAM-Wonderware as New Distribution Partner

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ProcessVue Appoints IAM-Wonderware as New Distribution Partner

JULY 2026

ProcessVue is pleased to announce a new partnership with IAM-Wonderware, strengthening the company’s presence in Southeast Asia and expanding access to its alarm management and operational intelligence solutions across the Malaysian industrial sector.

IAM Wonderware Malaysia brings strong local market knowledge, trusted customer relationships and deep technical expertise. Working together, the two organizations will help customers implement ProcessVue’s alarm management solutions in a way that reflects local industry requirements, operational practices and long-term business objectives.

The partnership will support organizations across a wide range of industries, including oil and gas, power generation, utilities, water and wastewater, manufacturing, data centers and other critical infrastructure sectors where effective alarm management plays an increasingly important role in improving operator performance, reducing risk, increasing efficiency and supporting regulatory compliance.

About The Partnership

Together, ProcessVue and IAM-Wonderware will help customers move beyond reactive alarm handling towards a more structured, proactive and data-driven approach to alarm management. By combining ProcessVue’s advanced software with IAM-Wonderware’s local implementation and support capabilities, customers will be better equipped to improve alarm system performance, reduce nuisance alarms and gain greater operational insight.

The partnership also reflects Malaysia’s increasing investment in industrial digitalization and the adoption of artificial intelligence technologies. Through ProcessVue Alarm Intelligence, industrial teams can interact with alarm data using natural language, accelerate root cause investigations, generate meaningful operational insights and support continuous improvement throughout the alarm management lifecycle.

Commenting on the partnership, Mike Bradshaw, General Manager at ProcessVue said:

“Malaysia continues to invest in digital transformation across its industrial sectors, creating significant opportunities to improve operational performance through better alarm management. IAM-Wonderware has an excellent reputation for delivering automation solutions and supporting customers over the long term. We’re delighted to be working together to help Malaysian organizations achieve safer, more efficient and more reliable operations.”

Terence Tan, Managing Director at IAM-Wonderware Malaysia added:

“Our customers are increasingly looking for solutions that improve operational awareness and help them make better use of the data generated by their control systems. ProcessVue’s alarm management technology complements our existing automation portfolio and enables us to deliver additional value by helping customers improve alarm performance, operator effectiveness and overall operational excellence.”

About IAM-Wonderware

Established in April 1999, IAM-Wonderware Sdn. Bhd. is an appointed AVEVA™ distributor and a leading industrial automation and digital transformation solutions provider in Malaysia. The company helps industrial organizations improve operational visibility, efficiency, and decision-making through reliable automation, SCADA, MES, industrial data management, and smart manufacturing solutions.

As a trusted partner in industrial automation system design, implementation, and support, IAM-Wonderware delivers consultancy, training, technical support, and system integration services. Serving industries including semiconductor, manufacturing, oil and gas, water and wastewater, food and beverage, and utilities, IAM-Wonderware is committed to helping customers maximize the value of their technology investments and accelerate their digital transformation journey.

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www.iamgroup.com.my

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ProcessVue Launches ProcessVue AI Gateway to Bring Practical AI into Alarm Management

Product launch - ProcessVue AI Gateway
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PRODUCT LAUNCH

APRIL 2026

ProcessVue Launches ProcessVue AI Gateway to Bring Practical AI into Alarm Management

ProcessVue, a leader in operational intelligence and alarm management, today announced the launch of its ProcessVue AI Gateway, a new capability designed to apply artificial intelligence within industrial alarm management environments in a controlled and practical way.

Product launch - ProcessVue AI Gateway

The launch reflects a growing industry need to apply AI within operational environments, where organizations are under increasing pressure to improve performance, reduce risk, and respond more effectively to alarm conditions.

The ProcessVue AI Gateway enables operators and engineers to access AI-driven insights alongside existing alarm management processes, supporting investigation, decision-making, and continuous improvement without disrupting critical operations.

Addressing the Next Phase of Alarm Management

Over the past decade, many organizations have focused on improving alarm visibility and reducing alarm floods. However, the challenge has shifted from visibility to action.

This marks a broader transition in alarm management, from systems focused on monitoring and visibility to systems that support understanding, response, and continuous improvement.

ProcessVue defines this shift as Alarm Intelligence – an approach that connects alarm data, analysis, configuration, and operator response into a continuous improvement loop. Within the ProcessVue platform, this is achieved through Analyser for performance insight and Guardian for governed configuration and response.

The ProcessVue AI Gateway builds on this foundation by making AI accessible within that loop, allowing users to explore and apply insights directly within their existing workflows.

Supporting Operational Use Cases

The ProcessVue AI Gateway is designed to support practical, day-to-day operational activities rather than replace them. Key use cases include:

  • Faster alarm investigation, providing contextual insight and related events to reduce the time required to diagnose issues
  • Improved shift handover, summarizing recent alarm activity to help incoming operators quickly understand plant conditions and priorities
  • Reduced nuisance alarms, supporting engineers in diagnosing alarm behaviour and identifying opportunities for configuration improvement
  • More consistent operator response, complementing alarm response procedures with relevant insights

These capabilities are delivered through an interface that allows users to interact with alarm data and analysis in a structured and accessible way.

Enabling Low-Risk Adoption of AI

While many organizations are exploring the potential of AI, applying it within live operational environments presents challenges around risk, governance, and integration.

The ProcessVue AI Gateway addresses this by providing access to AI capabilities within the governed environment of the ProcessVue platform. This allows organizations to explore and apply AI in a controlled, low-risk setting, ensuring that insights support decision-making without introducing disruption.

As organizations look to move beyond alarm visibility, the ability to apply AI within governed operational systems is becoming increasingly important.

Built for Industrial Environments

The ProcessVue AI Gateway has been developed with the requirements of industrial operations in mind:

  • Secure access to governed alarm and operational data
  • Deployment flexibility under development, with AI currently accessed through external interfaces and future support for local and on-premise environments under investigation
  • Compatibility with existing ProcessVue systems, with updates dependent on system version and configuration

“The industry has made significant progress in improving alarm visibility, but the demands on alarm management have evolved.” 

James Fox, Head of Product Strategy at ProcessVue

“Organizations are now under pressure to apply AI within operations, but need a way to do it safely and practically. The ProcessVue AI Gateway provides that bridge, helping teams gain deeper insight, improve alarm performance, and support better decision-making without disrupting existing processes.”

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ProcessVue Joins the Rockwell Automation Technology Partner Program

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ProcessVue Joins the Rockwell Automation Technology Partner Program

DECEMBER 2025
ProcessVue is proud to announce its membership in the Rockwell Automation Technology Partner Program. This partnership represents a significant step forward in delivering enhanced alarm management and operational analytics solutions to industrial customers worldwide.
Technology Partners provide critical components or connectivity solutions that complement, enhance and extend Rockwell Automation solutions. By joining this program, ProcessVue reinforces its commitment to supporting safer, smarter, and more resilient industrial operations.
ProcessVue and Rockwell Automation logos

Brian Ott, Global Alliance Manager for Rockwell Automation, commented: “We’re pleased to welcome ProcessVue to the Rockwell Technology Partner Program. Their expertise in alarm management and operational analytics aligns with our commitment to help customers drive safer, smarter, and more efficient industrial operations. We look forward to the value this collaboration may bring to our shared customers.”

Mike Bradshaw, General Manager at ProcessVue, added: “ProcessVue’s partnership with Rockwell Automation reflects our shared vision for data-driven operational excellence. By combining Rockwell Automation’s industrial automation expertise with ProcessVue’s advanced alarm management and analytics, we’re enabling customers to build safer, smarter, and more resilient plants.”

About the Rockwell Automation PartnerNetwork™

Rockwell Automation believes we’re better together – and we do our part by delivering an expansive, global partner ecosystem of market-leading technology, superior support and services, and an integrated and streamlined approach to business. Succeed on an international scale by utilizing our network’s breadth of innovative technologies and services that no single vendor can provide alone. 

To learn more about how the PartnerNetwork™ is helping to deliver the value of The Connected Enterprise, visit PartnerNetwork Program | Rockwell Automation United States.

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ProcessVue Launches Analyser 2025

real-time alarm monitoring software
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ProcessVue Launches Analyser 2025

Enhancing Operational Awareness with Proactive Monitoring and Alerts

AUGUST 2025

ProcessVue Analyser 2025 is the latest evolution in industrial alarm management software, combining real-time alarm monitoring with proactive alerts to drive operational awareness and ISA-18.2 alarm compliance,which builds on ProcessVue’s trusted alarm reporting and compliance benchmarking capabilities.

This release expands the platform by adding real-time alarm monitoring and alerts to further enhance operations and support continuous improvement strategies.

real-time alarm monitoring software

For years, ProcessVue Analyser has set the standard for comprehensive, standards-driven alarm reporting – supporting global compliance with ISA-18.2, IEC 62682, and EEMUA 191. With Analyser 2025, ProcessVue continues to lead the market by introducing powerful new features that help operators move from purely retrospective reporting to smarter, faster operational decision-making.

“At ProcessVue, we see alarm data as more than just a record of what’s gone wrong,” said James Fox, Product Manager at ProcessVue. “With Analyser 2025, we’re giving our users the ability to turn alarms into actionable insight – supporting proactive decisions at the front line. Our industry-leading reporting remains at the core of ProcessVue Analyser, providing the trusted foundation our customers rely on.”

Innovations in Real-Time Alarm Monitoring

Time-Sensitive Alarm/Event Monitors

A significant advancement in proactive monitoring, this new feature enables operators to track specific alarms or groups of alarms within configurable time windows – triggering alerts when threshold conditions are met.

Real-world use cases include:

  • Rising temperatures
  • Early detection of equipment deterioration
  • Proactive prevention of environmental breaches
  • Monitoring batch variations in pharmaceuticals
  • Reducing nuisance alarms and verifying fixes

Read more about this in our recent blog post, Time-Based Alarm Monitoring for Better Operational Decision-Making

API 1167 Alarm Reporting & KPI Dashboards

A major addition in Analyser 2025, introducing a new KPI summary report and API 1167 metrics-focused dashboard. This enables users to rigorously benchmark their alarm system perormance against API 1167 standards – helping drive compliance, highlight improvement areas, and demonstrate alignment with industry best practices. 

Time-Based Alarm Event Monitoring

Advancing Industrial Alarm Management Standards

With Analyser 2025, ProcessVue builds on its reputation as the market leader in alarm reporting by delivering proactive, real-time operational awareness – providing customers with the insight and tools needed to act faster, prevent incidents, and drive continuous improvement.

“Operators can now detect developing issues before they escalate – whether it’s a rising temperature, a flaring event, or repeated equipment faults,” added James. “This allows for faster intervention and ultimately more reliable, efficient operations.”

Learn how ProcessVue Analyser 2025 can improve your alarm system performance benchmarking and help you achieve API 1167 alarm reporting compliance.

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ProcessVue Announces the Release of Guardian 2.0

Computer operator using ProcessVue Guardian 2.0
PROCESSVUE

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ProcessVue Announces the Release of Guardian 2.0

JULY 2024

ProcessVue, a leader in alarm management solutions, proudly announces the release of ProcessVue Guardian 2.0, the Master Alarm Database and flagship product of the ProcessVue Alarm Management Suite. This update further consolidates ProcessVue Guardian as a unified alarm management layer, capable of managing and optimizing multiple disparate alarm systems across the enterprise.

Computer operator using ProcessVue Guardian 2.0
Key Updates in ProcessVue Guardian 2.0

  • 1 - Innovative Templates for Synergistic Alarms

    Streamline the rationalization process by creating a single rationalized alarm to be used as a template for similar alarms, significantly reducing effort and time.

  • 2 - Flexible Priority Matrix Manager

    Users can now create and modify their own priority matrices, tailoring alarm prioritization to their specific needs and operational contexts.

  • 3 - Improved Pre- and Post-Rationalization Management

    Enhanced capabilities keep the rationalization process on track, demonstrating progress session by session.

Watch the video
Discover the newest features available with ProcessVue Guardian 2.0

Additional enhancements in this release include the streamlining of license management, support for Active Directory, and multi-language support with the addition of Czech, French, Spanish and Italian.  

ProcessVue always recommends using the most current version of the software for access to the latest security updates and patches.

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ProcessVue Forges Key Partnership with ISDN Software Business

ISDN Software Business
PROCESSVUE

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ProcessVue Forges Key Partnership with ISDN Software Business

APRIL 2024

ProcessVue is delighted to announce the appointment of ISDN Software Business as an authorized distribution partner for the ProcessVue Industrial Alarm Management Software Suite. This strategic partnership extends ProcessVue’s global distribution network into key markets, including Singapore, Malaysia, Vietnam, and the Philippines.

As an established leader in the field, ProcessVue offers innovative solutions for industrial alarm management, empowering organizations to enhance operational efficiency, safety, and compliance. With this partnership, ProcessVue aims to further strengthen its presence and support in Southeast Asia.

ISDN Software Business

Barry Bester, Chief Revenue Officer at ProcessVue, commented on the partnership, stating, “We are excited to join forces with ISDN Software Business. This collaboration is a testament to our commitment to providing top-tier alarm management solutions. By integrating our expertise with ISDN’s innovative software offerings, we are set to redefine industry standards and deliver unmatched value to our customers.”

GK Tay, General Manager at ISDN Software Business, echoed this sentiment, adding, “Partnering with ProcessVue aligns perfectly with our mission to deliver exceptional software solutions. Their expertise in alarm management complements our suite of services, enabling us to offer our clients a more comprehensive and robust solution set.”

ISDN Software Business
About ISDN Software Business

ISDN Software Business stands at the forefront of software innovation, offering a wide range of solutions designed to optimize business operations. Their commitment to quality and customer service has established them as a leader in the software industry.

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www.isdnsoftware.com

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ProcessVue Unveils Latest Innovation with ProcessVue Analyser 4.0

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ProcessVue Unveils Latest Innovation with ProcessVue Analyser 4.0

MARCH 2024

ProcessVue, a leader in alarm management solutions, announces the launch of ProcessVue Analyser 4.0, a significant milestone in the evolution of its cutting-edge software.

This latest release introduces five major updates, underscoring ProcessVue’s commitment to meeting customer needs and aligning with the growing importance of alarm management in fostering continuous improvement, driving efficiency, profitability, and supporting the ongoing journey towards digital transformation.

ProcessVue Unveils Latest Innovation with ProcessVue Analyser V3.3
The key features of ProcessVue Analyser 4.0 include:
1. Worklist Module

Enhancing the ProcessVue alarm management software, this new module introduces collaborative workspaces tailored for efficient management, tracking, and evidence provision within continuous improvement processes related to alarm management.

2. New Connector – Cogent Datahub

ProcessVue Analyser 4.0 introduces a new Connector named Cogent Datahub, allowing seamless collection of alarms and events from an OPC UA Datahub Domain, further expanding compatibility with OPC UA alarms and conditions enabled data sources.

3. New Licensing Manager

Streamlining the application of ProcessVue licenses, the new licensing manager enables users to configure and commission the software seamlessly through a single license file.

4. Alarm Enrichment Capabilities
The latest version enhances alarm enrichment, allowing users to add metadata to alarms, providing deeper insights and facilitating a more comprehensive understanding of alarm occurrences.
5. Language Support
ProcessVue Analyser 4.0’s web client interface now offers language support, including French, Spanish, Italian, and Czech, enhancing accessibility for a global user base.

In addition to these product updates, ProcessVue Analyser 4.0 places a strong emphasis on enhanced security and user experience, ensuring a robust and user-friendly platform for alarm management.

“ProcessVue Analyser 4.0 marks a significant leap forward in our commitment to providing top-tier alarm management solutions. These updates are a result of both customer feedback and our dedication to staying at the forefront of industry trends. We are confident that this release will empower our users to drive continuous improvement and navigate the complexities of digital transformation,” said James Fox, Product Manager at ProcessVue.

For more information about ProcessVue, and some of our other products, please visit our YouTube channel

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ProcessVue Expands Market Presence in the Middle East Through Strategic Partnership with Precast Group

Precast Group

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ProcessVue Expands Market Presence in the Middle East Through Strategic Partnership with Precast Group

JANUARY 2024

Precast, a MENA industrial automation specialist, has been appointed as an authorized distribution partner of the ProcessVue Industrial Alarm Management software.

This partnership marks yet another significant milestone for ProcessVue’s growth strategy, enabling the company to expand further into Middle East territories, including the UAE, Saudi Arabia, Lebanon, Egypt, Turkey, Bahrain, Qatar and Oman.

Precast Group

“We’re thrilled to be partnering with Precast”, said ProcessVue’s Partner Channel Manager, Jason Cook. “The Middle East region is one of the world’s fastest-growing markets with large investment plans in Utilities, Infrastructure, Energy and Facilities. Precast’s technical excellence and innovative approach making them an ideal distribution partner for ProcessVue.”

Kamal Diab, Precast’s Managing Director, went on to comment: “ProcessVue aligns with Precast’s strategic vision for expansion, providing a robust solution to address both traditional alarm management needs and the evolving landscape of digitalization strategies within industrial processes. This partnership will strengthen Precast’s position in the market and help shape our clients’ digital transformation journeys.”

Precast Group Logo
Precast Group Logo
About Precast

Precast FZCO, based in Dubai Airport Free Zone, is a distinguished force driving innovation in digital industries through avant-garde Industrial Automation, and industry 4.0 solutions. With an impressive 18+ years track record and a team of over 30 professionals, Precast serves a diverse clientele of 1200, collaborating with local and international System Integrators. Positioned as an Integrated Industrial Solutions Provider since 2005, Precast is a driving force in the digitalisation journey across the Middle East and North Africa, excelling in both technical expertise and business development. The company’s mission is to deliver cutting-edge solutions, shaping the future of industrial automation and facilitating seamless connections between clients and advanced technologies.

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www.precast-group.com
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ProcessVue Announces Strategic Partnership with Q-mation to Expand North American Footprint

ProcessVue Expands into North America with Q-mation Partnership
PROCESSVUE

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ProcessVue Announces Strategic Partnership with Q-mation to Expand North American Footprint

OCTOBER 2023

ProcessVue, a global leader in Alarm Management Software, is pleased to announce its partnership with Q-mation, Inc., the largest sales, support, and training organisation for AVEVA Software Solutions worldwide. The partnership marks a significant milestone in ProcessVue’s growth strategy, enabling the company to expand its reach into the strategically important North American market.

About the Partnership

Q-mation has been formally appointed as an Authorised ProcessVue Distribution Partner and will operate across 32 States in North America.

Andrew Dixon, Partner Channel Manager for the Americas at ProcessVue, expressed his enthusiasm, stating, “We are really excited to be working with such a highly respected organisation. This partnership is particularly important as we are seeing a significant increase in demand for connectivity with AVEVA industrial software, especially since the addition of AVEVA PI System to the AVEVA portfolio. Furthermore, this collaboration underscores our ongoing investment in developing productivity tools that offer a seamless interface to AVEVA products, thereby minimising engineering effort.”

According to Bill Bullotta, Vice President at Q-mation, ProcessVue aligns perfectly with the AVEVA Data Management Solutions strategy. “The integration with AVEVA PI System enables greater business insight through the correlation of process and alarm/event data, and the early success (wow!) that we are enjoying with ProcessVue highlights the increasing importance of Alarm Management as part of our customers digital transformation strategy”, Bullotta explained.

About Q-mation, Inc.

Q-mation has delivered automation solutions in industrial environments since 1987 and is the world’s largest and most comprehensive sales, support, and training organisation for AVEVA (Wonderware). The company is a leader in applying software and technology to build sustainable solutions, ranging from SCADA through MES.

Visit the website
www.q-mation.com
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