News
PRODUCT LAUNCH
APRIL 2026
ProcessVue Launches ProcessVue AI Gateway to Bring Practical AI into Alarm Management
ProcessVue, a leader in operational intelligence and alarm management, today announced the launch of its ProcessVue AI Gateway, a new capability designed to apply artificial intelligence within industrial alarm management environments in a controlled and practical way.
The launch reflects a growing industry need to apply AI within operational environments, where organizations are under increasing pressure to improve performance, reduce risk, and respond more effectively to alarm conditions.
The ProcessVue AI Gateway enables operators and engineers to access AI-driven insights alongside existing alarm management processes, supporting investigation, decision-making, and continuous improvement without disrupting critical operations.
Addressing the Next Phase of Alarm Management
Over the past decade, many organizations have focused on improving alarm visibility and reducing alarm floods. However, the challenge has shifted from visibility to action.
This marks a broader transition in alarm management, from systems focused on monitoring and visibility to systems that support understanding, response, and continuous improvement.
ProcessVue defines this shift as Alarm Intelligence – an approach that connects alarm data, analysis, configuration, and operator response into a continuous improvement loop. Within the ProcessVue platform, this is achieved through Analyser for performance insight and Guardian for governed configuration and response.
The ProcessVue AI Gateway builds on this foundation by making AI accessible within that loop, allowing users to explore and apply insights directly within their existing workflows.
Supporting Operational Use Cases
The ProcessVue AI Gateway is designed to support practical, day-to-day operational activities rather than replace them. Key use cases include:
- Faster alarm investigation, providing contextual insight and related events to reduce the time required to diagnose issues
- Improved shift handover, summarizing recent alarm activity to help incoming operators quickly understand plant conditions and priorities
- Reduced nuisance alarms, supporting engineers in diagnosing alarm behaviour and identifying opportunities for configuration improvement
- More consistent operator response, complementing alarm response procedures with relevant insights
These capabilities are delivered through an interface that allows users to interact with alarm data and analysis in a structured and accessible way.
Enabling Low-Risk Adoption of AI
While many organizations are exploring the potential of AI, applying it within live operational environments presents challenges around risk, governance, and integration.
The ProcessVue AI Gateway addresses this by providing access to AI capabilities within the governed environment of the ProcessVue platform. This allows organizations to explore and apply AI in a controlled, low-risk setting, ensuring that insights support decision-making without introducing disruption.
As organizations look to move beyond alarm visibility, the ability to apply AI within governed operational systems is becoming increasingly important.
Built for Industrial Environments
The ProcessVue AI Gateway has been developed with the requirements of industrial operations in mind:
- Secure access to governed alarm and operational data
- Deployment flexibility under development, with AI currently accessed through external interfaces and future support for local and on-premise environments under investigation
- Compatibility with existing ProcessVue systems, with updates dependent on system version and configuration
“The industry has made significant progress in improving alarm visibility, but the demands on alarm management have evolved.”
James Fox, Head of Product Strategy at ProcessVue
“Organizations are now under pressure to apply AI within operations, but need a way to do it safely and practically. The ProcessVue AI Gateway provides that bridge, helping teams gain deeper insight, improve alarm performance, and support better decision-making without disrupting existing processes.”
Talk to an Expert
See how ProcessVue can enhance your alarm management strategy.